COMPLETE MANAGEMENT OF HOTELS AND RESORTS ALSO IN OUTSOURCING
EHMA offers complete turn-key solutions for the management of Hotels and Resorts throughout Europe. The overall objective is the maximisation of the revenues, paying attention also to the increase of the hotel asset value.
The process sees the optimisation of all operational processes, thanks to the experience gained over decades, accompanying the implementation of effective strategies and best practices in day-to-day management.
Each hotel or resort has a unique identity that must be enhanced to reach the correct target market, maximise satisfaction and thus reputation, and ultimately optimise operational performance.
The process sees the optimisation of all operational processes, thanks to the experience gained over decades, accompanying the implementation of effective strategies and best practices in day-to-day management.
Each hotel or resort has a unique identity that must be enhanced to reach the correct target market, maximise satisfaction and thus reputation, and ultimately optimise operational performance.
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Marketing
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Branding
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Planning and management of the commercial positioning / repositioning of the hotel
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Sales and distribution of the hospitality product
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Operational and financial cost control
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KPI (key performance indicators) analysis and benchmarking
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Analysis of GOP (Gross Operating Profit) and EBITDA (Profit before taxation, depreciation and amortisation)
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Analysis of cash ratios and debt positions
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CAPEX (Capital Expenditure) requirements and investments
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Purchasing analysis and maintenance of supplier relationships
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Annual budgeting
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Rooms operation management
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F&B services management
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Human resources management: research, selection and training – at both executive and manager level
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Timely reporting
Human resources training in hotels is one of the key factors in ensuring excellence in operational management.
For this reason, EHMA employs training professionals with 20 years of experience in top hotels and resorts throughout Europe.
For this reason, EHMA employs training professionals with 20 years of experience in top hotels and resorts throughout Europe.
EXCELLENCE IN HOTEL MANAGEMENT
The key to the success of a hotel or resort is in the complete satisfaction of the guest. To achieve this success one needs a team of close-knit professionals capable of guaranteeing excellence in every department.
EHMA is the ideal partner to ensure operational and strategic improvement, both in terms of service quality, experience and overall guest satisfaction. The ultimate goal is a hotel revolution to maximise performance, cash flow and revenue, while keeping expenses under control and optimising expenditure.
Hotels and Resorts are complex businesses, composed of several departments with different skills. The multi-faceted nature of the EHMA team allows it to intervene in each department and optimise it successfully. Areas of expertise include: accounting, administration, information systems (PMS, CRM, CRS, etc.), human resources management, public relations, strategy, marketing, room sales and distribution, food & beverage, wellness centres.
EHMA is the ideal partner to ensure operational and strategic improvement, both in terms of service quality, experience and overall guest satisfaction. The ultimate goal is a hotel revolution to maximise performance, cash flow and revenue, while keeping expenses under control and optimising expenditure.
Hotels and Resorts are complex businesses, composed of several departments with different skills. The multi-faceted nature of the EHMA team allows it to intervene in each department and optimise it successfully. Areas of expertise include: accounting, administration, information systems (PMS, CRM, CRS, etc.), human resources management, public relations, strategy, marketing, room sales and distribution, food & beverage, wellness centres.
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EHMA - Hotel Investments and Solutions