WORK WITH US

EHMA Hotel Investments & Solutions is always looking for qualified candidates to join the team or to be part of the staff of our clients.
Our aim is to provide professional support, through the search for ideal candidates, for the constant growth and improvement of our clients' properties.

Take a look at the open positions and send us your C.V.

We are seeking for resort in the province of Livorno, Italy, a reception manager who has experience in 4- or 5-star hotels, is familiar with the PMS Fidelio or Suite5, knows English in both spoken and written form, and also has experience in the reservations area.

Main activities required:

  • Management of the front office team.

  • Coordination with all departments of the accommodation facility

  • Use of Fidelio or Suite5 management software.

  • Operational planning the front office team

  • Evaluates the work performance of each front office employee.

  • Verification of information between Front desk and Housekeeping on room status.

  • Resolving any guest problems quickly, efficiently and courteously.

  • Management, monitoring and preparation of group requirements

  • Direct collaboration with reservation department

  • Billing and payment management


Features:

  • Sense of detail

  • Dynamism

  • Team spirit

  • Kindness

  • Flexibility, adaptability and availability

  • Versatility

  • Organization

  • Penalty

  • Sense of welcome

  • Autonomy

  • Curiosities

  • Professionalism and seriousness


Company preference:
Priority will be given to candidates who are familiar with PMS Fidelio or Suite 5 and have up to 3 years of experience in a similar position.

Education:
Diploma or Bachelor's Degree, Must be able to read, speak, write and understand the main language used in the workplace and the level of English must be advanced.
Experience:
1- 3 years of experience in the same job position and 3 - 5 years of hospitality experience in 4- or 5-star hotels.

Duration of assignment:
7 or 8 months

Type of contract:
Seasonal fixed-term contract

Benefit:
Room and meals included

This announcement is addressed to both sexes, in accordance with laws 903/77 and 125/91, and to people of all ages and nationalities, in accordance with legislative decrees 215/03 and 216/03ʺ
We are looking for a reception supervisor for a resort in the province of Livorno who has experience in 4- or 5-star hotels, is familiar with the PMS Fidelio or Suite5, knows English in both spoken and written form, and also has experience in the reservations department.

Main activities required:

  • Supervising the activities of the front office group.

  • Coordination with all departments of the accommodation facility

  • Use of Fidelio or Suite5 management software.

  • Planning the operations of the front office team under the guidance of the general

manager

  • Supervise room assignment through room status information together with the

housekeeping department.

  • Resolving any guest problems quickly, efficiently and courteously.

  • Management, monitoring and preparation of group requirements

  • Direct collaboration with reservation department

  • Billing and payment management


Features:

  • Sense of detail

  • Dynamism

  • Team spirit

  • Kindness

  • Flexibility, adaptability and availability

  • Versatility

  • Organization

  • Penalty

  • Sense of welcome

  • Autonomy

  • Curiosities

  • Professionalism and seriousness


Company preference:
Priority will be given to candidates who are familiar with PMS Fidelio or Suite 5 and have up to 3 years of experience in a similar position.

Education:
Diploma or Bachelor's Degree, Must be able to read, speak, write and understand the main language used in the workplace and the level of English must be advanced.

Experience:
1- 3 years of experience in the same job position and 3 - 5 years of hospitality experience in 4- or 5-star hotels.

Duration of assignment:
6 or 7 months

Type of contract:
Seasonal fixed-term contract

Benefit:
Room and meals included

This announcement is addressed to both sexes, in accordance with laws 903/77 and 125/91, and to people of all ages and nationalities, in accordance with legislative decrees 215/03 and 216/03ʺ

We are seeking for resort in the province of Livorno, the figure of a Reservation Agent to manage reservation requests from various channels, both direct (phone, email, website) and intermediated (Agencies, Tour Operators, Affiliations and Portals). He/she is responsible for verifying the accuracy of all operations pertaining to reservation management, from offer formulation, reservation entry, collections and commission control.
Reservation Agent reports to Reservation Manager.

Characteristics required:

  • Excellent English and German or French language skills;

  • Good knowledge of Office package;

  • Excellent sales propensity;

  • Guest relationship orientation;

  • Punctuality and accuracy;

  • Strong motivation for teamwork;

  • Availability and flexibility;

  • Experience in booking offices.


Company preference:
Priority will be given to candidates who are familiar with PMS Fidelio or Suite 5 and have up to 3 years of experience in a similar position.

Education:
Diploma or Bachelor's Degree, Must be able to read, speak, write and understand the main language used in the workplace and the level of English must be advanced.

Experience:
1- 3 years of experience in the same job position and 3 - 5 years of hospitality experience in 4- or 5-star hotels.

Duration of assignment:
6 or 7 months

Type of contract:
Seasonal fixed-term contract

Benefit:
Room and meals included

This announcement is addressed to both sexes, in accordance with laws 903/77 and 125/91, and to people of all ages and nationalities, in accordance with legislative decrees 215/03 and 216/03ʺ

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Fill in the form, write a short presentation and attach your CV.

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